Pet Stylist: Expert Dog & Cat Groomer

PetSmart; Payson (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Join us to help pets live healthier, happier lives through grooming services, wellness recommendations, and excellent customer interactions, while maintaining a safe and

Qualifications

• Grooming experience or completion of PetSmart Salon Academy training and safety certification.
• Proficiency in computer applications.
• Ability to stay composed under pressure and manage multiple tasks.
• Flexibility to work evenings, weekends and holidays as needed.
• Strong organizational skills and attention to safety.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services per PetSmart standards.
• Recommends additional health and wellness solutions to pet parents based on needs.
• Manage pet parent experience in person, over the phone, and at the salon register.
• Greet pet parents, answer questions and assist with salon reservations.
• Manage appointment reminders, client records and consult on offered services.
• Handle check-in/check-out, paperwork and rebooking for grooming appointments.
• Promote salon sales and help meet sales targets and salon metrics.
• Propose and sell merchandise and services while maintaining salon cleanliness and safety.
• Maintain high cleanliness, sanitation and humane conditions for all pets in grooming area.
• Take action if a sick/injured pet is identified and coordinate with vet as needed.
• Assist in other departments as required and participate in Belonging culture.

Skills

Grooming experience

Salon training

Computer proficiency

Under pressure

Flexible schedule

Organizational skills

Communication skills

Job description

PetSmart's Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Join us to help pets live healthier, happier lives through grooming services, wellness recommendations, and excellent customer interactions, while maintaining a safe and