Pet Stylist: Expert Dog & Cat Groomer

PetSmart; Elkton (MD); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to provide top‑tier salon services while upholding the company’s vision, mission, and safety standards. The role contributes to cleanliness and pet health in the grooming area.

Grooming involves baths, nails, teeth brushing, and related services, with opportunities to grow salon sales and serve customers at the register and by phone. Training through Salon Academy is available.

Qualifications

• Grooming experience preferred; or 6 months as Stylist in Training with successful completion of PetSmart Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule; evenings, weekends, holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services in accordance with PetSmart's standards.
• Recommends additional health and wellness solutions with pet parents.
• Responsible for the pet parent experience and outcomes in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with reservations in the salon.
• Maintains client records and consults with pet parents on services offered.
• Conducts check-in/check-out for grooming appointments and rebooking.
• Promotes salon sales to achieve targets and productivity metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains cleanliness, sanitation, and humane conditions for all pets in grooming area.

Skills

Customer service

Communication

Adaptability

Flexible schedule

Education

Salon Academy training

Safety certification

Tools

Computer applications

Job description

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to provide top‑tier salon services while upholding the company’s vision, mission, and safety standards. The role contributes to cleanliness and pet health in the grooming area.

Grooming involves baths, nails, teeth brushing, and related services, with opportunities to grow salon sales and serve customers at the register and by phone. Training through Salon Academy is available.