Pet Stylist — Dog & Cat Groomer | Caring & Growth

PetSmart; Harlingen (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Essential responsibilities include full menu of bath, brush and grooming services, nail trims, teeth brushing, and sanitary services; verify pet health, maintain

Qualifications

• Prior grooming experience; or 6 months of Stylist in Training with Salon Academy training and safety certification.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule: evenings, weekends, holidays as needed.
• Strong organizational skills and attention to detail and safety.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services (nail trims, teeth brushing, sanitary services).
• Recommends additional health and wellness solutions with pet parents based on pet needs.
• Manage pet parent experience in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with salon reservations.
• Conduct salon appointment reminders, maintain client records, and consult with pet parents on services offered.
• Handle check-in/check-out for grooming appointments and rebooking.
• Promote opportunities to grow salon sales and meet targets; upsell merchandise and services.
• Maintain cleanliness, sanitation, and humane conditions for all pets; daily maintenance and end-of-day cleaning.

Skills

Grooming experience

Customer service

Computer skills

Stress management

Flexibility

Communication skills

Job description

PetSmart's Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Essential responsibilities include full menu of bath, brush and grooming services, nail trims, teeth brushing, and sanitary services; verify pet health, maintain