Pet Store Supervisor — Lead Customer Experience & Operations

Chuck & Don's; Castle Rock (CO); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Pet insurance discount

PTO (paid time off)

401(k) match

Employee assistance program

Staff discounts

Feeder program (vendor product)

Store bonus program

Growth opportunities

Manager in Training / Groomer Apprent.

Job summary

Chuck & Don's in Castle Rock, CO is seeking a part-time Supervisor to deliver exceptional service and support store operations. You will assist the Store Manager, share product knowledge to meet customer needs, and help drive sales while maintaining store standards.

The role requires 18+ and experience in retail, with opportunities for growth and advancement. Flexible evenings and weekends are required; salary range $15.16-$17.63 per hour DOE/DOQ.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—verbal and written.
• Ability to work a flexible schedule including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Sales targets

Retail sales

Supervisory experience

Communication skills

Flex schedule

Time management

Job description

Chuck & Don's in Castle Rock, CO is seeking a part-time Supervisor to deliver exceptional service and support store operations. You will assist the Store Manager, share product knowledge to meet customer needs, and help drive sales while maintaining store standards.

The role requires 18+ and experience in retail, with opportunities for growth and advancement. Flexible evenings and weekends are required; salary range $15.16-$17.63 per hour DOE/DOQ.