Pet Store Assistant Manager — Lead, Sell, Serve

Tahoepetstation; Sparks (NV); On-site; USD 45,000 - 55,000; Full time

Job summary

Pet Station in Sparks, NV is hiring an Assistant Store Manager (ASM) to support the Store Manager in daily operations, drive sales, and deliver an exceptional customer experience. You will coach the team, oversee inventory, and ensure execution aligns with company standards.

The ASM acts as Store Manager in their absence, leads scheduling, and maintains a safe, friendly environment for customers and in-store animals. Previous retail leadership and passion for animals are valued.

Qualifications

• Leadership & Team Development: support, coach, and develop team members.
• Operational Execution: strong organizational and time management to support daily ops.
• Labor Management & Accountability: support scheduling within hours and adherence to plan.
• Customer Experience Excellence: consistently deliver high service standards.
• Communication & Influence: clear professional communication with team, leadership, and customers.
• Problem Solving & Decision Making: identify challenges and help solutions.
• Compliance & Policy Adherence: follow company policies and safety standards.
• Adaptability & Ownership: respond to changing business needs and own responsibilities.

Responsibilities

• Support the Store Manager in leading, coaching, and developing store team.
• Drive sales performance and ensure excellent customer service standards.
• Assist with scheduling, labor management, and daily operations.
• Maintain inventory accuracy and merchandising standards.
• Ensure proper care and safety of in-store animals.
• Enforce company policies, procedures, and safety standards.
• Act as Manager on Duty in absence of Store Manager.
• Escalate operational or staffing issues as needed.

Skills

Leadership

Operations

Labor management

Customer service

Communication

Problem solving

Policy adherence

Adaptability

Job description

Pet Station in Sparks, NV is hiring an Assistant Store Manager (ASM) to support the Store Manager in daily operations, drive sales, and deliver an exceptional customer experience. You will coach the team, oversee inventory, and ensure execution aligns with company standards.

The ASM acts as Store Manager in their absence, leads scheduling, and maintains a safe, friendly environment for customers and in-store animals. Previous retail leadership and passion for animals are valued.