Pet Resort Sales Lead: Convert Leads to Loyal Clients

City Bark; Heath (TX); Remote; USD 50,000 - 80,000; Full time

Job summary

Elite Suites Pet Resort is seeking a Sales Lead who will own the client journey from initial inquiry to loyal client. This full-time role focuses on lead outreach, conversion, and detailed communication tracking to ensure pet parents feel informed and cared for.

You will work remotely from your home resort, supporting up to four resorts within the brand and collaborating with hosts and management teams. The ideal candidate is highly organized, goal-driven, and excels at personalized client care

Qualifications

• Passion for client care and personalized sales.
• Experience in outbound communication and sales conversion.
• Confident communicator via phone, SMS, and email.
• Excellent time and task management.
• Highly organized, detailed and efficient team with all internal and external communication.
• Sales driven mindset with accountability.
• Ability to work independently and with a team.
• Basic computer skills with the ability to learn software easily.

Responsibilities

• Ensure a caring and compassionate experience for potential, new and established pet parents through clear communication, attention to detail, and documentation accuracy.
• Demonstrate knowledge of services offered and resort practices.
• Make custom recommendations using suggestive selling to drive revenue.
• Proactively follow up with leads and log detailed notes for high-touch outreach.
• Own and manage leads through the sales funnel and drive conversions from trials to loyal clients.
• Collaborate with the team to ensure a cohesive experience for pets and pet parents.
• Support revenue generation through effective communication and outreach with management.
• Celebrate wins and track progress toward sales goals.

Skills

Client care

Sales conversion

Phone & email communication

Time management

Organized

Accountability

Independent work

Tech savvy

Job description

Elite Suites Pet Resort is seeking a Sales Lead who will own the client journey from initial inquiry to loyal client. This full-time role focuses on lead outreach, conversion, and detailed communication tracking to ensure pet parents feel informed and cared for.

You will work remotely from your home resort, supporting up to four resorts within the brand and collaborating with hosts and management teams. The ideal candidate is highly organized, goal-driven, and excels at personalized client care