Pet Resort Attendant

Thrive Pet Healthcare; Holly Springs (NC); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Purr-ental leave

Subsidized backup childcare

Free CE courses

Pet perks and discounts

Descripción de la vacante

Trinity Animal Hospital in Holly Springs, NC, part of Thrive Pet Healthcare, is hiring a Pet Resort Attendant. You will provide end-to-end care for our patients, assist with treatments, and support admissions and discharges.

The role requires 1–2 years of pet care experience, a compassionate demeanor, and teamwork to ensure exceptional care and customer service for our local community.

Formación

• 1-2 years of pet care experience.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and multitask.

Responsabilidades

• Provide attentive daily care for dogs and cats staying in our pet hotel and daycare.
• Monitor pets for changes and communicate concerns to the veterinary team.
• Maintain a safe, clean, sanitary, and welcoming environment in boarding, daycare, and play areas.
• Safely handle, leash, restrain, feed, and transport pets throughout hospital and facility.
• Communicate professionally with pet owners about stay, activities, and care instructions.
• Support hospital operations with patient movement, cleaning, and stocking supplies.

Conocimientos

Pet care experience

Descripción del empleo

Description

Pet Resort Attendant
Full-Time
Trinity Animal Hospital
Holly Springs, NC

About You

You’ll play an important role in pets’ lives by providing end-to-end care for our precious patients. Your life-changing work will range from the hands‑on care of facilitating treatments and performing laboratory tests, to support services including admitting and discharging patients. The success of your patients’ care matters to you, and your success matters to us.

Your Experience & Skills

• 1-2 years of pet care experience

Trinity Animal Hospital is looking for a Pet Resort Attendance to join us as part of the Thrive Pet Healthcare community. At Trinity Animal Hospital, you’ll feel the warmth and culture of a small hospital. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local culture with the benefits of Thrive's national resources.

About The Hospital

Trinity Animal Hospital is a General Practice and Pet Hotel located in Holly Springs, NC focusing on Dogs and Cats.

Our hospital offers a fast-paced, team‑oriented environment where exceptional pet care and outstanding client service go hand in hand. We serve a diverse community of pet owners who trust us to provide a safe, clean, and enriching experience for their beloved companions.

We pride ourselves on compassion, teamwork, integrity, accountability, and a commitment to providing the highest level of care for every pet. Dependability, strong communication skills, attention to detail, and a genuine love for animals are all equally important for success in this role.

We are open 7 days a week, serving the Holly Springs, Apex, Fuquay‑Varina, and Cary communities.

You're Willing and Able To:

• Provide attentive daily care for dogs and cats staying in our pet hotel and daycare programs
• Monitor pets for changes in behavior, appetite, activity level, or overall well‑being and promptly communicate concerns to the veterinary team
• Maintain a safe, clean, sanitary, and welcoming environment throughout boarding, daycare, play yards, kennels, and common areas
• Safely handle, leash, restrain, feed, medicate (as directed), and transport pets throughout the hospital and boarding facility
• Supervise individual and group play activities while promoting positive social interactions and ensuring pet safety at all times
• Support hospital operations by assisting with patient movement, cleaning protocols, laundry, stocking supplies, and other facility needs
• Communicate professionally with pet owners regarding their pet's stay, daily activities, and special care instructions
• Follow all hospital safety protocols, animal handling procedures, and infection control standards
• Work collaboratively with veterinary staff, client service representatives, and fellow pet care team members to ensure exceptional care and customer service
• Assist during busy periods, adapt to changing priorities, and help maintain efficient patient and boarding flow throughout the hospital
• Be willing to guide, mentor, and support fellow team members while contributing to a positive and collaborative workplace culture

What Makes You a Great Fit

• Passion for animal care and welfare
• Ability to work in a physically demanding, fast‑paced environment
• Strong observational skills and attention to detail
• Dependable, positive, and team‑focused attitude
• Excellent communication and customer service skills
• Ability to remain calm and professional when working with pets of varying sizes, temperaments, and medical needs

You’ll Grow with Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
• And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment.

Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits – our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including easy access to therapy through Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Subsidized backup childcare and elder care
• Expert advice, support and network discounts for fertility and family planning
• FREE CE courses
• Pet perks and veterinary service discounts
• Student loan support tools and assistance

*Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

Compensation negotiable based on credentials and experience with a hourly pay rate starting at $15 - $18/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

About Thrive

Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well‑being initiatives—so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler— giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.

We welcome you to join our story and join where #WeThriveTogether.