Pet Product Development Coordinator (Bilingual)

PetPals Group; Ontario (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Opportunity for advancement

Job summary

Petpals Group Inc. in Ontario, CA is seeking a Product Development Coordinator to lead development, sourcing, market analysis, testing, and launch of new pet products, with a focus on accessories and toys.

The role collaborates across Product Development, Sales, Marketing, Operations, and overseas suppliers. The ideal candidate is highly organized, analytical, and passionate about product innovation, with 3+ years in related fields and experience in pet or consumer products preferred.

Qualifications

• Associate's or Bachelor's degree in Business, Marketing, Product Development, Merchandising, Industrial Design, Supply Chain, or a related field preferred.
• Minimum 3 years of experience in product development, sourcing, merchandising, purchasing, category management, or a related role.
• Experience in consumer products, pet products, retail products, home goods, or related industries preferred.
• Experience developing, sourcing, or managing pet accessories, toys, or other small consumer products is preferred.
• Strong understanding of product market research, competitive analysis, and product opportunity assessment.
• English/Mandarin bilingual preferred.

Responsibilities

• Research market trends and identify opportunities within the pet accessories category, including toys, grooming accessories, feeding accessories, travel accessories, and other small-format pet products.
• Coordinate product sample requests, evaluations, and testing activities.
• Test and evaluate product samples for quality, functionality, durability, and user experience.
• Document testing results and provide recommendations for product improvements.
• Monitor customer feedback, product reviews, and trial sales results to identify opportunities for product enhancement.
• Work with suppliers and internal teams to implement product modifications and improvements.
• Support quality improvement initiatives through product performance analysis and documentation.
• Assist with packaging development and packaging review processes.
• Review packaging layouts, artwork, product specifications, and product information for accuracy and consistency.
• Coordinate product information required for new item setup and product launches.
• Maintain product specifications, packaging files, development records, and approval documentation.
• Support Sales, Marketing, Ecommerce, and Operations teams by providing accurate product information and launch materials.
• Track product development milestones, timelines, and project deliverables.
• Follow up with suppliers and internal departments to ensure timely completion of projects.
• Maintain development checklists, project trackers, and progress reports.
• Organize product files, sample records, packaging files, approvals, and development documentation.
• Prepare meeting notes, project summaries, and management updates.
• Assist in planning and coordinating trade shows, industry events, and product launch activities.
• Coordinate product samples, displays, and supporting materials.
• Attend trade shows, supplier meetings, and industry events as required.
• Support post-show follow-up activities and evaluation of new product opportunities.
• Work closely with Sales, Marketing, Ecommerce, Customer Service, and Operations teams.
• Ensure product information, specifications, packaging updates, and launch timelines are communicated accurately across departments.
• Support product training and internal communication as needed.

Skills

Market analysis

Project coordination

Communication skills

English/Mandarin bilingual

Vendor coordination

Multitasking

Education

Bachelor's degree in Business, Marketing, Product Development, Merchandising, Industrial Design, or Supply Chain

Tools

Microsoft Excel

Microsoft Office

PowerPoint

Adobe Photoshop

Adobe Illustrator

Canva

Job description

Petpals Group Inc. in Ontario, CA is seeking a Product Development Coordinator to lead development, sourcing, market analysis, testing, and launch of new pet products, with a focus on accessories and toys.

The role collaborates across Product Development, Sales, Marketing, Operations, and overseas suppliers. The ideal candidate is highly organized, analytical, and passionate about product innovation, with 3+ years in related fields and experience in pet or consumer products preferred.