At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive pet insurance coverage is designed with modern pet parents in mind, and we proudly support the animal shelter community by ensuring pets receive the best care possible.
Position Overview
We are currently seeking a Pet Insurance Sales Associate to join our team at the Halifax Humane Society in Daytona Beach, FL. Successful candidates will be goal‑oriented, focused on converting opportunities into sales while delighting customers. You will act as a customer‑first advisor, listening to pet parents’ needs and helping them appreciate the value of protecting their companions with comprehensive pet insurance.
Responsibilities
- Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Daytona Beach area.
- Communicate the competitive advantages of Fetch, demonstrating a deep understanding of Fetch and competitor pet health insurance products.
- Turn prospects into loyal clients, raving fans, and repeat customers.
- Accurately record prospect and customer information in Fetch CRM.
- Establish productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations monthly.
- Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings.
- Collaborate with leadership to identify opportunities for new business.
- Communicate with peers via chat to identify challenges and successes.
- Virtually attend monthly company meetings or check‑ins as required.
- Manage expense budgets and submit completed reports monthly.
- Handle all administrative tasks and responsibilities related to the partnership.
- Live up to Fetch’s commitment to continuously exceed customer expectations.
Skills & Qualifications
- Ability to structure your work week during peak hours (Friday‑Sunday) when it is most lucrative for the agent.
- Active Property & Casualty (P&C) license or willingness to obtain one at company expense within 30 days of employment (subject to state requirements).
- 3‑5 years of experience in an animal care role.
- Energized by being an industry pioneer.
- Passionate about prospecting new sales opportunities daily; must enjoy face‑to‑face speaking.
- Familiarity with animal health or animal welfare is a plus, but not required.
- Ability to think and act independently within a fast‑paced sales cycle.
- Proven success building relationships with a consultative, solution‑focused approach.
- Demonstrated customer service skills and ability to understand Fetch’s customers’ needs.
- Willingness to travel to industry events as required.
- Excellent verbal, interpersonal, and written communication skills.
- Excellent team player; proven ability to apply innovative ideas and critical thinking.
Professional Traits
- Exhibits excellent business judgment.
- Positive attitude.
- Sets the bar high for team standards.
- Action‑oriented, results‑oriented, and self‑reliant.
Compensation
- Pay range: $50,000 – $90,000 on a full‑time basis.
- Eligible for base salary bonuses and the company bonus plan(s).
Benefits & Perks
- Comprehensive medical, dental, and vision plan for you and your family.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) available.
- Highly competitive 401(k) matching.
- Generous 20‑day PTO policy with rollover; earn an additional day of PTO each year on your anniversary (max 30 days).
- Paid company holidays (9) including one floating holiday.
- Fetch Pet Insurance discount – up to 50% off, up to $1,000 savings per year.
- Educational assistance program.
- Fetch discount perks program.
- Volunteering: earn up to 8 hours per calendar year at nonprofit organizations.
- NYC office amenities: pet‑friendly environment, free lunch, snacks, and additional amenities; transit accessible.
- Employee referral incentive.
- Tuition assistance.
- Commuter benefits.
- Employee assistance program (EAP).
Recruiting Fraud Alert
At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch recruiters and hiring managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information (e.g., social security number) by our recruiters or hiring managers.
EEO Statement
Fetch is a proud equal‑opportunity employer. We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance or an accommodation to apply, please contact us at people@fetchpet.com.