Pet Insurance Sales Associate - New Castle, DE

Fetch Pet Insurance; Delaware; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

20-day paid time-off policy

Fetch pet insurance discount

Job summary

Fetch Pet Insurance is seeking a Pet Insurance Sales Associate to join its team at the Brandywine Valley SPCA in New Castle, Delaware. The successful candidate will be responsible for selling pet insurance policies while providing excellent customer service.

The ideal candidate should have experience in animal care, a Property & Casualty license (or be willing to obtain one), and a passion for sales. This role offers a base salary ranging from $55,000 to $80,000 annually, along with various benefits and perks.

Qualifications

• Ability to structure work effectively during peak hours (Friday-Sunday).
• 3-5 years experience in an animal care role.
• Self-starter attitude and passion for prospecting new sales.

Responsibilities

• Sell pet insurance policies to prospective pet parents.
• Represent Fetch as a trusted advisor.
• Accurately record prospect and customer information in Fetch CRM.

Skills

Sales prospecting

Customer service

Communication

Relationship building

Education

Active Property & Casualty license or willingness to obtain

Job description

Position Overview

Fetch is a high‑growth Warburg Pincus portfolio company with over 350 employees who work to shape the future of pet health and welfare. We provide comprehensive pet insurance designed with today’s pet parents in mind, and we proudly support the animal shelter community.

We are looking for a Pet Insurance Sales Associate to join our team at the Brandywine Valley SPCA in New Castle, Delaware. The role is goal‑oriented and focused on converting prospects into customers while delighting them with a customer‑first mindset.

Responsibilities

• Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies to prospective pet parents at the New Castle partner location.
• Communicate Fetch’s competitive advantages and demonstrate a deep understanding of Fetch and competing pet insurance products.
• Turn prospects into loyal clients and repeat customers.
• Accurately record prospect and customer information in Fetch CRM.
• Establish productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations each month.
• Proactively assess partner needs through onsite focus and follow‑up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with peers via chat to share challenges and successes.
• Virtually attend monthly company meetings or check‑ins as required.
• Manage expense budget and submit monthly reports.
• Handle all administrative tasks related to the partnership.
• Live up to Fetch’s commitment to continuously exceed customer expectations.

Requirements

• Ability to structure your work week during peak hours (Friday‑Sunday) when it is most lucrative.
• Active Property & Casualty (P&C) license or willingness to obtain a P&C license within 30 days of employment (subject to state requirements).
• Proven self‑starter with 3‑5 years in an animal care role.
• Energized by being an industry pioneer.
• Passion for prospecting new sales opportunities daily (must enjoy face‑to‑face conversations).
• Familiarity with animal health or animal welfare is a plus but not required.
• Independent thinker and action‑oriented within a fast‑paced sales cycle.
• Proven success in building relationships using a consultative, solution‑focused approach.
• Demonstrated customer‑service skills and the ability to understand Fetch’s customers’ needs.
• Willingness to travel to industry events as required.
• Excellent verbal, interpersonal and written communication skills.
• Excellent team player; ability to apply innovative ideas and critical thinking.

Professional Traits

• Excellent business judgment.
• Positive attitude.
• Sets a high bar for team standards.
• Action‑and‑results oriented and self‑reliant.

Compensation

• Pay range: $55,000 – $80,000+ per year on a full‑time basis.
• Base salary may qualify for additional bonuses.
• Eligible for the company bonus plan(s).

Benefits & Perks

• Comprehensive medical, dental, and vision coverage for employee and family.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• Highly competitive 401(k) matching.
• Generous 20‑day paid time‑off policy with rollover options and an additional day earned each anniversary year (maximum 30 days).
• Paid company holidays, including floating holidays.
• Fetch pet insurance discount—up to 50% off, up to $1,000 savings per year.
• Educational Assistance Program.
• Fetch Discount Perks Program.
• Volunteering credit—8 hours per calendar year at nonprofit organizations.
• Employee Referral Incentive.
• Tuition Assistance.
• Commuter Benefits.
• Employee Assistance Program (EAP).

Recruiting Fraud Alert

Fetch values your privacy and safety. Only Fetch recruiters and hiring managers will contact you; all official communications will come from a fetchpet.com email address. You will never be asked for payments, financial details, or social security numbers by our recruiters or hiring managers.

EEO Statement

Fetch is proud to be an equal‑opportunity employer. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or accommodation to apply, please contact [e-mail]. Read our Privacy Notice for California Residents.