Pet Insurance Product Leader | Hybrid, Growth & Strategy

Independence Pet Group; Chicago (IL); Hybrid; USD 169,000 - 231,000; Full time

Benefits offered by this job

Healthcare

Parental leave

Dental & Vision

Disability insurance

Retirement plan

Paid time off

Wellness day off

Commuter benefits

Group pet insurance

On-the-job training

EAP

Job summary

Independence Pet Holdings (IPG) seeks an Insurance Product Manager - Expert to shape, develop, and optimize IPG’s pet insurance portfolio in an MGA setting. Lead cross-functional teams, refine pricing and product structures, and translate market needs into profitable solutions across the lifecycle.

The role requires strong analytics, insurance expertise, and collaboration with actuarial, underwriting, sales, and finance. Hybrid work options available in Chicago or New York markets.

Qualifications

• Bachelor’s degree preferred, ideally in Risk Management, Business, Economics, Finance, Mathematics, Statistics, or Actuarial Science.
• 12+ years of experience in insurance pricing, underwriting and/or product performance (8+ with a Master’s or 5+ with a PhD)
• 3+ years of State Product Management experience preferred
• Leadership experience preferred
• Demonstrated experience developing and managing insurance products, pricing strategies, and underwriting frameworks.

Responsibilities

• Lead the strategic direction of the pet insurance product suite, ensuring alignment with MGA objectives, carrier expectations, and market opportunities.
• Develop and refine underwriting guidelines, appetite statements, rating algorithms, and product structures to support profitable growth.
• Identify unmet customer needs and emerging trends in the pet insurance sector, converting insights into actionable product enhancements and new product concepts.
• Own the end-to-end product lifecycle—from ideation and feasibility assessment to development, launch, monitoring, and iterative improvement.
• Lead comprehensive market research, competitive benchmarking, and customer segmentation to identify whitespace opportunities and inform product positioning.
• Monitor competitor pricing, coverage features, distribution strategies, and customer experience to ensure IPG’s offerings remain differentiated and relevant.
• Translate market intelligence into clear recommendations for product evolution, pricing adjustments, and strategic initiatives.
• Partner closely with actuarial teams to develop pricing strategies, risk models, and rating structures that balance competitiveness with profitability.
• Work with underwriting to refine risk appetite, ensure operational consistency, and support decision-making on complex or emerging risks.
• Collaborate with sales, marketing, and distribution partners to design effective go-to-market strategies, product messaging, and launch plans.
• Support portfolio analysis and performance reviews, working with finance, operations, and data teams to identify trends, risks, and opportunities.
• Serve as the internal and external subject matter expert for assigned pet insurance products, providing guidance to underwriting, claims, distribution, and customer service teams.
• Deliver training, product education, and technical support to internal stakeholders and external partners.
• Represent IPG in discussions with carriers, reinsurers, brokers, and regulatory bodies as needed.
• Drive innovation across insurance and non-insurance offerings, including wellness packages, loyalty programs, digital tools, and customer engagement features.
• Benchmark IPG’s value-added services against industry leaders to ensure a compelling and differentiated customer proposition.
• Explore opportunities to integrate emerging technologies (e.g., tele-vet services, AI-driven claims tools, pet wellness ecosystems) into the product roadmap.
• Stay current with regulatory developments, compliance requirements, and industry standards affecting pet insurance and MGA operations.
• Ensure all product materials, policy wordings, and rating structures meet regulatory and carrier requirements.
• Support compliance reviews, audits, and documentation processes.
• Support senior leadership with strategic initiatives, portfolio reviews, and business planning.

Skills

Analytical mindset

Independent worker

Communication skills

Stakeholder management

Problem solving

Education

Bachelor’s degree

Tools

Excel

PowerPoint

SQL

Job description

Independence Pet Holdings (IPG) seeks an Insurance Product Manager - Expert to shape, develop, and optimize IPG’s pet insurance portfolio in an MGA setting. Lead cross-functional teams, refine pricing and product structures, and translate market needs into profitable solutions across the lifecycle.

The role requires strong analytics, insurance expertise, and collaboration with actuarial, underwriting, sales, and finance. Hybrid work options available in Chicago or New York markets.