Pet Hotel Client Service Receptionist

Spot On Veterinary Hospital & Hotel; Stamford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A luxury pet hotel is seeking positive and professional Client Services Representatives to join their team in Stamford, CT. The role involves providing exceptional client service, managing financial transactions, and supporting marketing activities in a state-of-the-art facility. Ideal candidates will be self-motivated and passionate about client relationships, with opportunities for both full-time and part-time positions.

Benefits

Competitive salary

Great work-life balance

Positive work environment

Qualifications

• Experience in the veterinary industry is preferred.
• Ability to work efficiently in a high-energy environment.
• Friendly and positive attitude towards clients.

Responsibilities

• Act as the first point of contact for customer service.
• Manage financial transactions and marketing activities.
• Support patient care and client service administrative tasks.

Skills

Excellent communication

Organizational skills

Customer service

Ability to multitask

Job description

Job Description

We are seeking positive and professional Client Services Representatives for a luxury pet hotel. We offer a competitive salary, a great work-life balance, and a work environment you’ll be proud to be a part of.

Spot On Veterinary Hospital & Hotel is located in a state-of-the-art 16,000 sq ft building on the border of Old Greenwich and Stamford. We are also opening a second facility in Westport this Summer! We are looking for a select group of individuals to join us in our growth phase.

Ideal candidates will be self-motivated, passionate about client relationships, and able to work as part of a highly supportive, close-knit team.

We have both full-time and part-time positions available. The Client Services Representative will perform a wide range of administrative activities related to patient care and client service, including but not limited to:

• Acting as the first point of contact for customer service via phone, email, and in person;
• Financial management;
• Marketing activities.

Requirements

• A passion and dedication to providing an exceptional client experience every time;
• Experience in the veterinary industry;
• Excellent communication and organizational skills; ability to work efficiently in a high-energy, fast-paced environment and handle multiple tasks without becoming overwhelmed;
• Friendly, upbeat, positive attitude, and enjoyment in working with others and the public;
• Willingness to work at either the Stamford or Westport locations.

About Us

Inside our expansive 16,000 sq ft facility, we offer state-of-the-art veterinary care for pets at every life stage, including preventive and specialty medicine. Our luxury pet hotel features magnificent suites with amenities like beds, TVs, and access to our Doggie Daycare for added enrichment. We also have a Spa offering services from quick freshening up to expert grooming.

We provide a competitive salary, excellent work-life balance, and a positive work environment.

Application Instructions

If you believe you are a good fit, please send a cover letter and resume. Include your last name in the file names of your attachments. Be sure to include the words “Amazing Client Service” in your cover letter to confirm you've read this entire posting.

Job Type: Full-time

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