Pet Grooming Specialist — Create Happy Tails

Petco Animal Supplies, Inc.; Leominster (MA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision and more

401k and more

Paid Time Off

Petco Discounts

Supplies & equipment provided

State-of-the-art grooming equipment

Job summary

Petco Animal Supplies, Inc. is seeking a dedicated Pet Stylist to deliver expert grooming services for our valued customers' pets in our MA grooming salon.

You will bathe, dry, trim, and style coats while prioritizing pet safety and comfort, under supervision as needed, and in alignment with breed standards. The role emphasizes client communication, home-care guidance, and maintaining a clean, sanitary work environment.

Qualifications

• Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
• High-school diploma or GED preferred, though not required
• Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary
• Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
• Strong verbal and written communication skills for interactions with pet parents and grooming team members
• Capable of handling pets of all sizes and temperaments with care and empathy
• Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule

Responsibilities

• Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
• Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
• Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
• Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
• May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

Skills

Verbal communication

Written communication

Empathy with animals

Patience with pets

Team collaboration

Education

Pet Stylist Apprentice program (Petco)

High-school diploma or GED preferred

Grooming training or professional experience

Job description

Petco Animal Supplies, Inc. is seeking a dedicated Pet Stylist to deliver expert grooming services for our valued customers' pets in our MA grooming salon.

You will bathe, dry, trim, and style coats while prioritizing pet safety and comfort, under supervision as needed, and in alignment with breed standards. The role emphasizes client communication, home-care guidance, and maintaining a clean, sanitary work environment.