Pet Grooming Receptionist: Scheduling & Customer Care

Wasatch Property Management, Inc.; Kentucky; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Dental and Vision

Modern Workspace

Paid time off

Job summary

Wasatch Property Management, Inc. is looking for a qualified receptionist at The Bark Spot to assist pet owners with scheduling appointments and managing customer data. The role emphasizes excellent customer service, communication, and attention to detail to provide professional care and support for pets.

Qualified candidates must have a High School Diploma and at least two years of customer service experience. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• High School Diploma or equivalent is required.
• At least two years of experience in Customer Service.
• Excellent communication abilities (verbal and written).
• Hands-on experience with office equipment, such as phones and computers.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Ability to problem-solve regarding grooming clients’ issues.
• Willingness to interact regularly with animals.

Responsibilities

• Answer all incoming phone calls.
• Manage appointments and pet owner data.
• Facilitate pet check-in and collect necessary information.
• Offer and upsell memberships and other products.
• Manage pet pick-up and collect payment for services.
• Represent the professionalism of the company.

Skills

Customer Service

Communication

Attention to Detail

Problem-Solving

Education

High School Diploma or equivalent

Tools

ERP software

Office equipment

Job description

Wasatch Property Management, Inc. is looking for a qualified receptionist at The Bark Spot to assist pet owners with scheduling appointments and managing customer data. The role emphasizes excellent customer service, communication, and attention to detail to provide professional care and support for pets.

Qualified candidates must have a High School Diploma and at least two years of customer service experience. Benefits include health insurance, 401(k), and paid time off.