Grooming Receptionist - Logan, UT

Wasatch Property Management, Inc.; Kentucky; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Dental and Vision

Modern Workspace

Paid time off

Job summary

Wasatch Property Management, Inc. is looking for a qualified receptionist at The Bark Spot to assist pet owners with scheduling appointments and managing customer data. The role emphasizes excellent customer service, communication, and attention to detail to provide professional care and support for pets.

Qualified candidates must have a High School Diploma and at least two years of customer service experience. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• High School Diploma or equivalent is required.
• At least two years of experience in Customer Service.
• Excellent communication abilities (verbal and written).
• Hands-on experience with office equipment, such as phones and computers.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Ability to problem-solve regarding grooming clients’ issues.
• Willingness to interact regularly with animals.

Responsibilities

• Answer all incoming phone calls.
• Manage appointments and pet owner data.
• Facilitate pet check-in and collect necessary information.
• Offer and upsell memberships and other products.
• Manage pet pick-up and collect payment for services.
• Represent the professionalism of the company.

Skills

Customer Service

Communication

Attention to Detail

Problem-Solving

Education

High School Diploma or equivalent

Tools

ERP software

Office equipment

Job description

The Bark Spot is seeking a qualified receptionist to join our team! Let your skills shine at our 10th W. in Main Street location. Your skills and expertise will help pet parents schedule appointments with our experienced team of pet groomers. Our goal is to provide loving, professional care to pets and their people by focusing on safety, care, expertise, and premium customer service experiences. Please apply today if you want to excel in your career and grow with us!

Essential Job Duties

• Answer all incoming phone calls
• Manage appointments and pet owner data in our ERP software
• Facilitate pet check‑in: collect and document customer requests, collect necessary signatures and vaccine information, schedule a pick‑up time, and receive incoming pets
• Offer and upsell memberships and other products
• Manage pet pick‑up, collect payment for services, schedule customers’ next appointment, and return pets to their owners
• Clean
• Represent the professionalism of our company in all correspondences

Qualifications

• High School Diploma, or equivalent, is required
• At least two years of experience in Customer Service and excellent communication abilities (verbal and written)
• Must have hands‑on experience with office equipment, such as phones and computers, in order to master the scheduling process and client data system
• Must have an attention to detail and the ability to handle multiple tasks simultaneously, such as answering phone calls, handling customer inquiries and scheduling appointments
• Must have the ability to problem‑solve by handling grooming clients’ issues and providing timely solutions
• Must have the ability to learn pet grooming terminology and lingo
• Must have the ability and willingness to interact regularly with animals

Benefits

• Full‑time
• Health Insurance, 401(k), Dental and Vision
• Modern Workspace
• Competitive Pay
• Paid time off