Pet Grooming Pro - Dog & Cat Stylist

PetSmart; Onalaska (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid weekly

Health benefits

401k match

Paid time off

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to deliver superior grooming services while upholding our vision, mission, and values. The role includes maintaining cleanliness and safety standards in the grooming area and contributing to a positive salon experience.

Responsibilities include managing bookings, advising on services, and supporting sales targets while ensuring humane handling and excellent customer interactions across in-store and phone channels.

Qualifications

• Grooming experience required; or completion of PetSmart Salon Academy training and safety certification.
• Proficient with standard computer applications.
• Flexible schedule including evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.

Responsibilities

• Performs full menu of bath, brush, grooming services and related stand-alone services per PetSmart standards.
• Recommend health and wellness solutions to pet parents based on pet needs.
• Ensure excellent pet parent experience and accurate records at the point of sale.
• Greet pet parents, answer questions, and assist with salon reservations.
• Schedule appointment reminders and manage rebooking and check-in/out procedures.
• Promote salon sales to meet targets and productivity metrics.
• Maintain cleanliness and safety standards in grooming areas and ensure humane pet handling.

Skills

Grooming experience

Computer skills

Under pressure

Schedule flexibility

Organization

Communication skills

Job description

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to deliver superior grooming services while upholding our vision, mission, and values. The role includes maintaining cleanliness and safety standards in the grooming area and contributing to a positive salon experience.

Responsibilities include managing bookings, advising on services, and supporting sales targets while ensuring humane handling and excellent customer interactions across in-store and phone channels.