Pet Groomer & Salon Stylist

PetSmart; Elkton (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to provide premium salon services while upholding PetSmart's vision and safety standards.

The role includes grooming services, client communication, appointment management, and contributing to a clean, safe grooming environment. Growth opportunities and a strong benefits package support long-term care for associates at PetSmart.

Qualifications

• Prior grooming experience or completion of Salon Academy or safety certification.
• Proficiency in computer applications.
• Ability to stay calm under pressure.
• Flexible schedule including evenings, weekends, and holidays.
• Strong organizational skills and attention to safety.
• Excellent written and verbal communication.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services according to grooming standards.
• Recommends additional health and wellness solutions with pet parents based on pet needs.
• Responsible for the pet parent experience and outcomes in person, over the phone and at the sales register.
• Greets pet parents, answers questions and helps with salon reservations.
• Maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments and rebooking.
• Promotes salon sales to meet targets and salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains cleanliness and sanitation for all pets in the grooming area.
• Takes action if a sick/injured pet is identified and coordinates care as needed.
• Assists in other departments as required.
• Participates in Belonging and Recognition culture and follows company policies.
• Base pay discussions and compliance with local wage laws.

Skills

Grooming experience

Computer skills

Under pressure

Flexible schedule

Organizational skills

Communication skills

Job description

PetSmart's Pet Stylist (Dog and/or Cat Groomer) engages with pet parents and pets to provide premium salon services while upholding PetSmart's vision and safety standards.

The role includes grooming services, client communication, appointment management, and contributing to a clean, safe grooming environment. Growth opportunities and a strong benefits package support long-term care for associates at PetSmart.