Pet Grooming Customer Communications Coordinator

Pawfect Shine; Lancaster (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid training

Employee discounts on eligible خدمات

Supportive work environment

Opportunities for professional growth

Job summary

Pawfect Shine is seeking an Entry-Level Communications Assistant to support customer and team communications at our Los Angeles location. This full-time, on-site position offers paid training and a friendly, pet-focused environment.

Responsibilities include welcoming customers, informing them about grooming services, coordinating appointments, and recording requests. The role emphasizes clear communication, teamwork, and reliable, punctual performance.

Qualifications

• High school diploma or equivalent preferred.
• Good organization and attention to detail.
• Ability to communicate information clearly and accurately.
• Comfortable speaking with customers and working around dogs.
• Dependable and punctual.
• Ability to work effectively as part of a team.
• Willingness to learn.
• Must be available to work on-site in Los Angeles.

Responsibilities

• Welcome customers and provide friendly assistance.
• Provide customers with information about grooming services and appointments.
• Communicate appointment details, updates, and scheduling information.
• Answer routine customer questions in a clear and professional manner.
• Record customer requests and pet care instructions accurately.
• Prepare and organize approved customer information materials.
• Participate in team training and meetings.
• Help maintain a welcoming and organized customer area.

Skills

Clear communication

Teamwork

Dependable

Customer service

Willingness to learn

Education

High school diploma

Job description

Pawfect Shine is seeking an Entry-Level Communications Assistant to support customer and team communications at our Los Angeles location. This full-time, on-site position offers paid training and a friendly, pet-focused environment.

Responsibilities include welcoming customers, informing them about grooming services, coordinating appointments, and recording requests. The role emphasizes clear communication, teamwork, and reliable, punctual performance.