Pet Groomer

Family Farm & Home; Defiance (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a family-oriented company that values exceptional service and customer satisfaction. As a Pet Groomer, you will have the opportunity to showcase your grooming skills while providing outstanding care to pets. This role involves not only grooming but also interacting with customers and scheduling appointments, ensuring a positive experience for both pets and their owners. With a commitment to a supportive work environment and a focus on teamwork, this position offers a chance to grow within a rapidly expanding company. If you are passionate about pets and customer service, this is the perfect opportunity for you.

Qualifications

• Minimum 2 years grooming experience required.
• Strong communication and customer service skills essential.

Responsibilities

• Groom pets according to company standards and customer requests.
• Schedule appointments and maintain customer records accurately.
• Promote company programs and maintain a clean work area.

Skills

Customer Service

Pet Grooming

Communication

Teamwork

Scheduling

Education

High School Diploma

Tools

Grooming Equipment

Job description

1500 N Clinton St, Defiance, OH 43512, USA

Job Description

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

A Family Farm and Home Pet Groomer will bathe, brush, clip and groom a customer’s pet in accordance with Family Farm and Home standards. The Pet Groomer will also answer customer calls and schedule appointments as necessary as well as perform all required maintenance duties in the grooming department.

Essential Duties and Responsibilities, Include but are not limited to:

1. Promote Family Farm and Home mission statement and family values.
2. Maintain awareness of all promotions and advertisements.
3. Execute the daily operational, day-to-day goals and priorities assigned by store management.
4. Uphold merchandising, store cleanliness and safety standards.
5. Answer customer calls and schedule appointments in a timely and polite manner.
6. Perform all requested functions of grooming.
7. Properly fill out invoices for payment.
8. Maintain accurate customer records.
9. Maintain safe and clean equipment as well as a neat and orderly work area.
10. Solicits customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
11. Answer customers’ questions and provide information on procedures and policies.
12. Participate in team meetings as scheduled.
13. Contributes to a positive working environment for all team members.
14. All other duties as assigned by store management or company official.

Pet Groomer Requirements:

A Family Farm and Home Pet Groomer must have the ability to communicate and interact successfully with customers and co-workers. They must be able to work a flexible schedule including weekends and evenings. A Pet Groomer will have the ability to efficiently handle all pets being groomed in a safe and humane manner. They will also need to demonstrate a commitment to excellent service and customer satisfaction. A successful Pet Groomer will be a strong team player yet still be able to work independently with minimal supervision. They must contribute to a positive working environment for all team members. The Pet Groomer must have a minimum of 2 years grooming experience.

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.

1500 N Clinton St, Defiance, OH 43512, USA