Pet-First Customer Experience Specialist

Ollie; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

401(k) with employer match

Health insurance

Parental leave

Paw-ternity leave

Job summary

Ollie makes freshly-cooked, human-grade dog food and delivers it directly to customers' doors. We are a growing, award-winning team with a close-knit culture that cares deeply about pets and pet parents.

We are seeking a customer experience specialist who will represent the Ollie brand voice, deliver memorable experiences across email, phone, and order management, and help build long-term relationships with customers.

Job description

Ollie makes freshly-cooked, human-grade dog food and delivers it directly to customers' doors. We are a growing, award-winning team with a close-knit culture that cares deeply about pets and pet parents.

We are seeking a customer experience specialist who will represent the Ollie brand voice, deliver memorable experiences across email, phone, and order management, and help build long-term relationships with customers.