Pet Client Experience & Scheduling Pro — Hybrid + Bonuses

Four Pretty Paws; Maryland Heights (MO); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Hybrid work

Cardinals tickets

Blues tickets

Growth opportunities

Pet-loving team

Job summary

Four Pretty Paws Mobile Pet Spa in St. Louis, MO is seeking a Scheduling & Engagement Specialist to help keep groomers’ calendars organized and clients’ experiences excellent.

You’ll coordinate appointments, optimize routes, and respond to inquiries via phone, text, and email, delivering a friendly, professional experience for every client and pet. The ideal candidate is highly organized, proactive, and comfortable with scheduling software, calendar management, and multiple communication

Qualifications

• At least one year of customer service, scheduling or related experience preferred.
• Strong organizational, multitasking and time-management skills.
• Excellent written and verbal communication skills.
• Comfortable using computers and scheduling software.

Responsibilities

• Organize daily groomer schedules and optimize routes for efficiency.
• Fill appointment openings and coordinate recurring grooming appointments.
• Manage appointment changes, cancellations and requests.
• Assist clients with scheduling questions via phone, text and email.
• Maintain accurate client and pet records; support team during busy periods.

Skills

Customer service

Scheduling

Dispatching

Administrative support

Time management

Communication

Tech-savvy

Independent

Animal lover

Tools

Scheduling software

Job description

Four Pretty Paws Mobile Pet Spa in St. Louis, MO is seeking a Scheduling & Engagement Specialist to help keep groomers’ calendars organized and clients’ experiences excellent.

You’ll coordinate appointments, optimize routes, and respond to inquiries via phone, text, and email, delivering a friendly, professional experience for every client and pet. The ideal candidate is highly organized, proactive, and comfortable with scheduling software, calendar management, and multiple communication