Pet Grooming Appointment Coordinator - Shop & Mobile

Aperio Talent Solutions; Las Vegas (NV); Sur place; USD 16 000 - 25 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Pet-focused environment

Résumé du poste

Aperio Talent Solutions is seeking a friendly Appointment Scheduler to manage scheduling for our grooming shop and mobile service. You will ensure full, accurate calendars and warmly assist clients by phone, text, and online booking.

You will match appointments to groomers, plan efficient routes, and maintain client records with care while handling busy periods with a calm, upbeat approach.

Qualifications

• Experience in scheduling, receptionist, or administrative roles.
• Strong computer skills and ability to learn scheduling software quickly.
• Excellent phone, text, and written communication skills.
• High attention to detail and organizational capabilities.
• Ability to multitask and stay calm during busy periods.
• Comfort around dogs and cats of all sizes.

Responsabilités

• Book, reschedule, and cancel shop and mobile grooming appointments by phone, text, email, and online requests.
• Manage shop calendar, mobile van schedules, and online booking in MoeGo.
• Review online booking requests for accuracy including service details and addresses.
• Match appointments to groomers based on skills and availability.
• Plan mobile routes and maximize daily schedules.
• Fill waitlists and coordinate schedule changes across teams.

Connaissances

Scheduling

Reception

Customer Service

Organization

Attention to Detail

Formation

High School Diploma

Description du poste

Aperio Talent Solutions is seeking a friendly Appointment Scheduler to manage scheduling for our grooming shop and mobile service. You will ensure full, accurate calendars and warmly assist clients by phone, text, and online booking.

You will match appointments to groomers, plan efficient routes, and maintain client records with care while handling busy periods with a calm, upbeat approach.