Pet Care Sales Specialist

Petco; Wooster (OH); On-site; USD 16,531 - 26,174; Full time

Benefits offered by this job

Health and financial benefits

401K

Incentives

PTO

Job summary

Petco in Wooster, OH is seeking a Sales Associate who helps customers find the right products and creates a welcoming, safe, and engaging environment for pets and their people.

You’ll assist with sales, returns, and exchanges, stock shelves, and support store operations while learning about pet care and following all policies and safety standards. This role is ideal for someone who enjoys helping others, works well on a team, and is comfortable handling cash and transactions.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support health, safety, and proper care of all animals per Petco policies.
• Share accurate product and pet care information to help customers make informed choices.
• Maintain a clean, safe, and welcoming environment for pets and customers.
• Greet customers with friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Process sales, returns, and exchanges accurately.
• Stock shelves and support inventory integrity.
• Follow store policies and safety standards.
• Assist with merchandising and promotional setups.
• Support additional tasks as assigned.

Skills

Retail experience

Customer service

Pet care passion

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco in Wooster, OH is seeking a Sales Associate who helps customers find the right products and creates a welcoming, safe, and engaging environment for pets and their people.

You’ll assist with sales, returns, and exchanges, stock shelves, and support store operations while learning about pet care and following all policies and safety standards. This role is ideal for someone who enjoys helping others, works well on a team, and is comfortable handling cash and transactions.