Pet Care Sales Associate - Friendly, Customer-Driven

Petco Animal Supplies, Inc.; Wooster (OH); On-site; USD 16,531 - 26,174; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a customer-focused associate for our Wooster, OH location. You’ll engage customers on pet care, stock shelves, process transactions, and help maintain a clean, welcoming sales floor.

Experience in retail or customer service is preferred but not required, and a passion for animals is highly valued. The role requires flexible availability including evenings, weekends, and holidays.

Qualifications

• Retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.

Skills

Customer service

Animal care

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco Animal Supplies, Inc. is seeking a customer-focused associate for our Wooster, OH location. You’ll engage customers on pet care, stock shelves, process transactions, and help maintain a clean, welcoming sales floor.

Experience in retail or customer service is preferred but not required, and a passion for animals is highly valued. The role requires flexible availability including evenings, weekends, and holidays.