Pet Care Sales Champion: Customer Experience

Petco; Santa Clara (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco in California is seeking a customer-focused Sales Associate for our Pet Care Center. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment on the sales floor.

The role emphasizes helping customers, handling transactions, stocking shelves, and supporting merchandising and store goals in a fast-paced retail setting.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Attention to detail

Animal passion

Job description

Petco in California is seeking a customer-focused Sales Associate for our Pet Care Center. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment on the sales floor.

The role emphasizes helping customers, handling transactions, stocking shelves, and supporting merchandising and store goals in a fast-paced retail setting.