Pet Care Sales Associate: Help Pets, Delight Customers

PETCO Animal Supplies Stores, Inc.; Norwalk (CT); On-site; USD 17,000 - 21,000; Full time

Job summary

PETCO Animal Supplies Stores, Inc. in Norwalk, CT seeks a friendly Sales Associate to help customers find the right products and create a welcoming, safe, and engaging store environment for everyone who walks through our doors.

You will work on a fast-paced retail team, assisting customers, processing sales, stocking shelves, and supporting inventory integrity while adhering to Petco policies and safety standards. A passion for animals and strong communication skills are valued.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional setups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Pet-care passion

Cash handling

Multi-tasking

Job description

PETCO Animal Supplies Stores, Inc. in Norwalk, CT seeks a friendly Sales Associate to help customers find the right products and create a welcoming, safe, and engaging store environment for everyone who walks through our doors.

You will work on a fast-paced retail team, assisting customers, processing sales, stocking shelves, and supporting inventory integrity while adhering to Petco policies and safety standards. A passion for animals and strong communication skills are valued.