Pet Care Sales Associate — Growth & Purpose

Petco; State College (Centre County); On-site; USD 16,000 - 23,000; Full time

Job summary

Petco's Sales Associate role places you at the heart of the Pet Care Center experience, helping pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment in a fast-paced retail setting.

You will greet customers, share product knowledge, process transactions, stock shelves, and support inventory integrity, all while upholding safety standards and Petco policies.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution‑focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.

Skills

Retail experience

Customer service

Communication

Cash handling

Job description

Petco's Sales Associate role places you at the heart of the Pet Care Center experience, helping pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment in a fast-paced retail setting.

You will greet customers, share product knowledge, process transactions, stock shelves, and support inventory integrity, all while upholding safety standards and Petco policies.