Pet Care Sales Associate - Flexible Hours & Growth

Petco; Novato (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is hiring a Sales Associate to help pet parents find the right products and provide a welcoming, safe, and engaging store experience in a fast-paced retail environment. You will assist customers, process sales, stock shelves, and support store operations while upholding Petco policies and safety standards.

The role emphasizes teamwork, product knowledge, and passion for animal care, with opportunities to learn and grow within a purpose-driven company.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service

Communication

Cash handling

Multitasking

Attention to detail

Passion for animals

Job description

Petco is hiring a Sales Associate to help pet parents find the right products and provide a welcoming, safe, and engaging store experience in a fast-paced retail environment. You will assist customers, process sales, stock shelves, and support store operations while upholding Petco policies and safety standards.

The role emphasizes teamwork, product knowledge, and passion for animal care, with opportunities to learn and grow within a purpose-driven company.