Pet Care Sales Associate — Grow With Purpose

Petco; Odessa (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

Petco is seeking a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment.

This role is ideal for someone who enjoys helping others, learning about pet care, and thrives in a fast-paced, purpose-driven retail setting. You’ll be part of a supportive team with opportunities to grow within Petco.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Pet First – Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Pet First – Share accurate product and pet care information to help customers make informed choices.
• Pet First – Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Foster the Fun – Greet customers and deliver friendly, helpful, and solution-focused service.
• Foster the Fun – Create positive shopping experiences that build trust and customer loyalty.
• Foster the Fun – Support teammates through collaboration and teamwork.
• Foster the Fun – Help maintain an organized, visually appealing sales floor.
• Let’s Go – Assist customers in selecting products and services that meet their pets’ needs.
• Let’s Go – Process sales, returns, and exchanges accurately and efficiently.
• Let’s Go – Stock shelves, replenish merchandise, and support inventory integrity.
• Let’s Go – Assist with store recovery, merchandising, and promotional set-ups.
• Let’s Go – Follow all company policies, procedures, and safety standards.
• Let’s Go – Support additional tasks and responsibilities as assigned.
• Customer Experience & Sales – Deliver consistent, courteous, and knowledgeable service.
• Customer Experience & Sales – Educate customers on products, services, and promotions.
• Customer Experience & Sales – Support store sales and service goals.
• Operations & Merchandising – Maintain store cleanliness, organization, and presentation standards.
• Operations & Merchandising – Assist with inventory replenishment and stock accuracy.
• Operations & Merchandising – Support daily operational routines and task execution.

Skills

Customer service

Communication

Multitasking

Cash handling

Attention to detail

Reliability

Job description

Petco is seeking a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment.

This role is ideal for someone who enjoys helping others, learning about pet care, and thrives in a fast-paced, purpose-driven retail setting. You’ll be part of a supportive team with opportunities to grow within Petco.