Pet Care Retail Associate - Customer Service Pro

Petsense; Chehalis (WA); On-site; USD 19,000 - 25,000; Full time

Job summary

Petsense by Tractor Supply is seeking a Team Member to provide legendary customer service, support selling initiatives, and perform daily store duties. The role requires availability for varied shifts, strong communication, and attentiveness to both customers and animals where applicable.

Responsibilities include operating the cash register, merchandising, stock recovery, and assisting customers with loading purchases. A high school diploma is preferred but not required.

Qualifications

• Retail experience is preferred.
• Ability to read, write and count accurately.
• Strong communication and problem solving skills.
• Basic computer skills are helpful.

Responsibilities

• Operate cash register and follow cash handling procedures.
• Recover merchandise and participate in freight process.
• Execute plan‑o‑gram procedures and merchandising resets.
• Assemble merchandise and perform loading assistance for customers.
• Perform janitorial duties and maintain store appearance.
• Ensure live animal safety and proper care of habitats where applicable.
• Complete all required documentation for duties.

Skills

Communication

Customer service

Problem solving

Reading & writing

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Petsense by Tractor Supply is seeking a Team Member to provide legendary customer service, support selling initiatives, and perform daily store duties. The role requires availability for varied shifts, strong communication, and attentiveness to both customers and animals where applicable.

Responsibilities include operating the cash register, merchandising, stock recovery, and assisting customers with loading purchases. A high school diploma is preferred but not required.