Pet Care Floor Leader: Open/Close, Lead & Serve Customers

Petco; Hutto (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

Petco in Texas is seeking a Store Key Holder to help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, pet-friendly environment for guests and their companions. You will support store leadership by opening/closing, supervising partners on the floor, handling cash responsibly, and ensuring merchandising standards and inventory accuracy.

This role offers a path to leadership within a collaborative team that puts pets first and values reliability, clear

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Uphold Petco’s animal care standards and ensure safety on the floor.
• Open and close the store, supervise partners, and serve as a point of contact when management is absent.
• Deliver friendly, knowledgeable service and maintain a clean, organized store.
• Assist with inventory, merchandising, and cash handling.
• Support store leadership and training of new partners.

Skills

Retail experience

Leadership

Customer service

Cash handling

Communication skills

Problem solving

Job description

Petco in Texas is seeking a Store Key Holder to help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, pet-friendly environment for guests and their companions. You will support store leadership by opening/closing, supervising partners on the floor, handling cash responsibly, and ensuring merchandising standards and inventory accuracy.

This role offers a path to leadership within a collaborative team that puts pets first and values reliability, clear