Pet Care & Customer Service Pro — Flexible Schedule

Pet Supplies Plus; Madison (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Promote from within culture

Employee discounts

Flexible schedule

Opportunity for advancement

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Job summary

Pet Supplies Plus in Madison, WI is seeking a Retail Pet Store Associate to deliver friendly customer service and pet care guidance. You’ll greet neighbors, help choose the right food for every pet, make thoughtful recommendations, operate the POS, stock shelves, and keep displays organized.

This franchise location offers a flexible schedule, employee discounts, ongoing training, and opportunities for advancement within a promotion-from-within culture.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help a new puppy parent pick the right food or help a regular find items they forget the name of.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies.
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Communication

Team oriented

Reliability

Weekend availability

Job description

Pet Supplies Plus in Madison, WI is seeking a Retail Pet Store Associate to deliver friendly customer service and pet care guidance. You’ll greet neighbors, help choose the right food for every pet, make thoughtful recommendations, operate the POS, stock shelves, and keep displays organized.

This franchise location offers a flexible schedule, employee discounts, ongoing training, and opportunities for advancement within a promotion-from-within culture.