Pet Care & Customer Experience Specialist

Petco; Prescott Valley (AZ); On-site; USD 17,218 - 24,523; Full time

Job summary

Petco is looking for a team member in Prescott Valley, Arizona, who is passionate about animals. You will support the health and safety of pets while providing excellent customer service. Responsibilities include assisting customers, maintaining store cleanliness, and processing transactions.

The ideal candidate enjoys a fast-paced environment and has strong communication skills. Flexibility in availability is essential, as the role may require working evenings, weekends, and holidays.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and care of all animals per Petco policies.
• Deliver courteous and knowledgeable service to customers.
• Maintain the store's cleanliness and organization.
• Assist customers in selecting appropriate products and services.
• Process sales, returns, and exchanges accurately.

Skills

Customer Service

Communication

Multitasking

Basic Math Skills

Attention to Detail

Job description

Petco is looking for a team member in Prescott Valley, Arizona, who is passionate about animals. You will support the health and safety of pets while providing excellent customer service. Responsibilities include assisting customers, maintaining store cleanliness, and processing transactions.

The ideal candidate enjoys a fast-paced environment and has strong communication skills. Flexibility in availability is essential, as the role may require working evenings, weekends, and holidays.