Pet Care CSR Bring Your Pet to Work

Kennelwood-Pet-Resorts; Kirkwood (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Weekly paychecks

Training and growth potential

401k with employer match

Paid time off and paid holidays

Free Pet Boarding and Dog DayCamp

Discounts on Training and Grooming

Bring your pet to work

Job summary

Kennelwood Pet Resorts in Kirkwood, MO is seeking a Full-time Pet Care Customer Service Representative. You will greet clients, check in pets for boarding, training, grooming, or daycamp, and relay instructions to care staff to ensure accuracy and safety.

You will also take reservations, answer questions, and maintain precise client records while handling payments. The role supports a clean lobby and may involve cross-training in other departments.

Qualifications

• No prior experience required.

Responsibilities

• Greet clients and check in their pets for services such as boarding, training, grooming, or daycamp.
• Listen to pet owners to ensure instructions are communicated correctly.
• Take reservations, answer questions, and resolve concerns in person and by phone.
• Maintain accurate records for incoming and outgoing clients.
• Process payments for services.
• Ensure pets are placed correctly for their services.
• Keep a clean and inviting lobby.
• May be cross-trained in other departments.

Job description

Kennelwood Pet Resorts in Kirkwood, MO is seeking a Full-time Pet Care Customer Service Representative. You will greet clients, check in pets for boarding, training, grooming, or daycamp, and relay instructions to care staff to ensure accuracy and safety.

You will also take reservations, answer questions, and maintain precise client records while handling payments. The role supports a clean lobby and may involve cross-training in other departments.