Pet Care Center Sales Associate - Help Pets Thrive

Petco; Portsmouth (IA); On-site; USD 16,000 - 23,000; Full time

Job summary

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You’ll help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Assist with store recovery, merchandising, and promotional set-ups.

Skills

Passion for animals

Strong communication

Multitask in fast-paced env

Basic math / cash handling

Reliability

Retail experience (preferred)

Job description

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience. You’ll help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.