Pet Care Sales Associate — Help Pets Thrive

Petco; Concord (AL); On-site; USD 16,000 - 23,000; Full time

Job summary

Petco is hiring a Sales Associate to help pet parents find the right products and solutions in a welcoming Pet Care Center environment. You will assist with sales, returns, and everyday store operations, contributing to a safe and engaging shopping experience for customers and their pets.

This role emphasizes teamwork, strong customer service, and the ability to learn about pet care while working in a fast-paced retail setting. Flexible evenings, weekends, and holidays may be required.

Qualifications

• Retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.

Skills

Customer service

Cash handling

Communication

Job description

Petco is hiring a Sales Associate to help pet parents find the right products and solutions in a welcoming Pet Care Center environment. You will assist with sales, returns, and everyday store operations, contributing to a safe and engaging shopping experience for customers and their pets.

This role emphasizes teamwork, strong customer service, and the ability to learn about pet care while working in a fast-paced retail setting. Flexible evenings, weekends, and holidays may be required.