Pet Care Sales Associate — Grow & Delight Customers

Petco; Jacksonville (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Petco is seeking a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions, while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working in a fast-paced, purpose-driven retail setting. Expect teamwork, storefront upkeep, and a focus on customer service.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and loyalty.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Process sales, returns, and exchanges accurately and efficiently.
• Follow all store policies, procedures, and safety standards.

Skills

Retail experience

Customer service

Pet care passion

Communication

Job description

Petco is seeking a Sales Associate to join our Pet Care Center team. You will help pet parents find the right products and solutions, while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working in a fast-paced, purpose-driven retail setting. Expect teamwork, storefront upkeep, and a focus on customer service.