Pet Care Center Leader: Drive Growth & Team Success

Jobtome; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Petco is seeking a General Manager for our Pet Care Center. You will lead daily store operations, champion animal welfare, and create a welcoming environment for pets and their families while ensuring Petco standards and policies are met.

You will build and mentor a diverse team, hire and coach staff, drive sales and profitability, manage labor and expenses, and represent Petco in the community through events and partnerships.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Champion health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
• Create an environment where pets and pet parents feel welcomed, supported, and cared for.
• Lead with integrity, transparency, and an unwavering commitment to doing what's right for pets.
• Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service.
• Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center.
• Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.

Skills

Management experience

People leadership

Financial acumen

Operational excellence

Communication

Education

High school diploma or GED

Leadership development programs (preferred)

Job description

Petco is seeking a General Manager for our Pet Care Center. You will lead daily store operations, champion animal welfare, and create a welcoming environment for pets and their families while ensuring Petco standards and policies are met.

You will build and mentor a diverse team, hire and coach staff, drive sales and profitability, manage labor and expenses, and represent Petco in the community through events and partnerships.