Pet Care Center Lead & Team Coach

Petco; Dardenne Prairie (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Petco in Dardenne Prairie, MO is seeking an Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead store partners, coach for great customer care, and ensure daily operations meet performance goals.

You’ll drive sales, oversee inventory and merchandising, and resolve customer concerns on the floor. The role requires 2+ years in retail with supervisory experience and a passion for animals.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.

Responsibilities

• Serve as a role model for Petco values and service standards.
• Coach partners to strengthen selling skills and customer engagement.
• Support hiring, onboarding, and development of store partners.
• Drive sales, service, and operational goals from the floor.
• Oversee inventory control, merchandising, and promotions.
• Resolve escalated customer concerns quickly and professionally.

Skills

Retail leadership

People leadership

Customer service

POS systems

Tools

POS systems

MS Office

Job description

Petco in Dardenne Prairie, MO is seeking an Assistant Manager to support the General Manager in running a high-performing Pet Care Center. You will lead store partners, coach for great customer care, and ensure daily operations meet performance goals.

You’ll drive sales, oversee inventory and merchandising, and resolve customer concerns on the floor. The role requires 2+ years in retail with supervisory experience and a passion for animals.