Pet Care Center GM — Lead Growth & Delight Pets

Petco; Denton (MD); On-site; USD 53,000 - 86,000; Full time

Job summary

Petco is seeking a General Manager to lead a high-performing Pet Care Center, delivering exceptional service, strong animal welfare, and solid business results.

You will own the operation, manage partners, drive sales, analyze performance, and ensure safety and compliance while embodying Petco's values.

The role requires 3+ years of retail leadership, a passion for pets, and the ability to coach teams across shifts. This position is full-time and on-site.

Qualifications

• 3+ years of management experience, preferably in retail leadership.
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first and drives profitability.
• Hire, coach, and develop diverse teams across all roles within the center.
• Analyze financial and operational results to identify opportunities and take decisive action.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Represent Petco in the community through events, adoptions, and partnerships.

Skills

Management experience

People leadership

Business acumen

Communication skills

Customer service passion

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a high-performing Pet Care Center, delivering exceptional service, strong animal welfare, and solid business results.

You will own the operation, manage partners, drive sales, analyze performance, and ensure safety and compliance while embodying Petco's values.

The role requires 3+ years of retail leadership, a passion for pets, and the ability to coach teams across shifts. This position is full-time and on-site.