Pet Care Center GM — Lead, Grow & Delight Pets

Petco; Montrose (MN); On-site; USD 57,000 - 94,000; Full time

Job summary

Petco in the United States is seeking a General Manager to lead a Pet Care Center, delivering outstanding animal care, customer service, and business results. You will own the business, manage people, performance, and processes, and serve as a role model for leadership.

You will build an engaged team, drive sales growth, analyze results, manage labor and expenses, and ensure safety, cleanliness, and adherence to Petco standards. Flexible availability includes evenings and weekends.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met.
• Lead and develop an inclusive, energized team delivering exceptional service.
• Drive sales growth, profitability, and operational excellence.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Represent Petco in the community through events and partnerships.

Skills

Management experience

People leadership

Financial acumen

Communication

Customer service

Education

High school diploma or GED

Job description

Petco in the United States is seeking a General Manager to lead a Pet Care Center, delivering outstanding animal care, customer service, and business results. You will own the business, manage people, performance, and processes, and serve as a role model for leadership.

You will build an engaged team, drive sales growth, analyze results, manage labor and expenses, and ensure safety, cleanliness, and adherence to Petco standards. Flexible availability includes evenings and weekends.