Pet Care Center GM: Lead & Grow with Pets

Jobtome; Little Rock (AR); On-site; USD 90,000 - 130,000; Full time

Job summary

Petco is seeking a General Manager to lead a Pet Care Center, delivering exceptional pet care and customer service while driving profitability and growth. You will manage a dynamic team, set standards, and model Petco's values across daily operations.

The role requires strong leadership, financial acumen, and a passion for pets, with flexibility for evenings, weekends, and holidays in a full-time store environment.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead the Pet Care Center to achieve sales, profit, and service goals.
• Attract, hire, train, coach, and develop diverse talent across all roles.
• Create a positive, collaborative culture with engaged partners.
• Own the business: drive sales growth, profitability, and operational excellence.
• Represent Petco in the community through events and partnerships.

Skills

Management experience

People leadership

Business acumen

Communication

Customer service

Passion for pets

Education

High school diploma or GED

Petco leadership development programs

Job description

Petco is seeking a General Manager to lead a Pet Care Center, delivering exceptional pet care and customer service while driving profitability and growth. You will manage a dynamic team, set standards, and model Petco's values across daily operations.

The role requires strong leadership, financial acumen, and a passion for pets, with flexibility for evenings, weekends, and holidays in a full-time store environment.