Pet Care Center GM: Lead, Grow & Inspire

Petco; Los Angeles (CA); On-site; USD 46,000 - 76,000; Full time

Job summary

Petco is seeking a General Manager in Los Angeles to lead a busy Pet Care Center with a strong focus on veterinary standards, animal care, safety, and outstanding customer service. You’ll own the business metrics, coach a diverse team, and partner with the community to drive growth and profitability.

The role requires a minimum of 3+ years in retail leadership, exceptional people skills, and a passion for pets. This is a full-time on-site position with competitive pay and benefits.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.
• High school diploma or GED preferred; internal candidates may require leadership programs.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.

Skills

Management experience

People leadership

Business acumen

Communication & problem-solving

Passion for pets & customer service

Education

High school diploma or GED

Petco leadership development programs (internal)

Job description

Petco is seeking a General Manager in Los Angeles to lead a busy Pet Care Center with a strong focus on veterinary standards, animal care, safety, and outstanding customer service. You’ll own the business metrics, coach a diverse team, and partner with the community to drive growth and profitability.

The role requires a minimum of 3+ years in retail leadership, exceptional people skills, and a passion for pets. This is a full-time on-site position with competitive pay and benefits.