Pet Care Center General Manager — Lead, Grow & Inspire

Petco; Cincinnati (OH); On-site; USD 53,000 - 86,000; Full time

Job summary

Petco in Cincinnati is seeking a General Manager to lead a high-performing Pet Care Center, owning the business and modeling authentic leadership that puts pets, partners, and customers first.

You’ll drive sales growth, profitability, and operational excellence, manage labor and expenses, execute merchandising and inventory processes, and lead community events and adoptions to strengthen Petco’s impact.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.

Responsibilities

• Lead a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.
• Own the business: drive sales growth, profitability, and operational excellence.
• Analyze financial and operational results, identify opportunities, and take decisive action to improve performance.
• Manage labor, payroll, and expenses to maximize productivity and results.
• Execute merchandising, inventory, and operational processes to brand and safety standards.

Skills

Management experience

People leadership

Communication

Financial acumen

Education

High school diploma or GED

Job description

Petco in Cincinnati is seeking a General Manager to lead a high-performing Pet Care Center, owning the business and modeling authentic leadership that puts pets, partners, and customers first.

You’ll drive sales growth, profitability, and operational excellence, manage labor and expenses, execute merchandising and inventory processes, and lead community events and adoptions to strengthen Petco’s impact.