Pet Care Center General Manager - Lead & Grow

Jobtome; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities

Leadership development programs

Culture of teamwork

Job summary

Petco is seeking a General Manager to lead a Pet Care Center and deliver exceptional pet care, customer service, and business results. You will own the operation, develop teams, optimize sales, and ensure safety and animal welfare with a hands-on leadership style.

You'll hire, coach, and retain talent, manage labor and inventory, and partner with the community through events and adoptions to grow the business while upholding Petco's values.

Qualifications

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• A genuine passion for pets and customer service.

Responsibilities

• Lead performance management and accountability for all partners.
• Promote continuous learning, growth, and career development.
• Meet or exceed sales, profitability, and operational goals.
• Leverage Petco tools, programs, and insights to grow the business.
• Review reporting, audits, and center visits.

Skills

People leadership

Coaching & development

Financial acumen

Customer service

Communication

Education

High school diploma or GED

Job description

Petco is seeking a General Manager to lead a Pet Care Center and deliver exceptional pet care, customer service, and business results. You will own the operation, develop teams, optimize sales, and ensure safety and animal welfare with a hands-on leadership style.

You'll hire, coach, and retain talent, manage labor and inventory, and partner with the community through events and adoptions to grow the business while upholding Petco's values.