Pet Care Assistant PT - Long Point Rd.

A Caring Doctor (Minnesota), P.A.; Mount Pleasant (SC); On-site; USD 20,664 - 22,647; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plans (401(k) and Roth) with company match

Paid time off and holidays

Employee assistance programs

Flexible Spending Account and Health Savings Account

Job summary

VCA Inc. is seeking a Pet Care Assistant in Mount Pleasant, South Carolina. This role involves working closely with the veterinary medical team to ensure the best medical care for pets.

The ideal candidate will have a High School Diploma, strong problem-solving skills, and excellent client service abilities. Responsibilities include preparing treatment areas, assisting veterinarians, and ensuring cleanliness in the hospital.

Benefits include health insurance, retirement plans, and paid time off.

Qualifications

• Ability to multi-task under distracting conditions.
• Excellent oral and written communication skills.
• Strong problem-solving skills.
• Client service skills focus on attentive and courteous service.

Responsibilities

• Prepare the treatment room for examination of pets.
• Hold or restrain pets during examination or treatment.
• Monitor the comfort of hospitalized pets.

Skills

Leadership

Customer Focus

Integrity & Trust

Listening

Action Oriented

Education

High School Diploma preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Job Summary

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician.
• Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols.
• Other job duties as assigned.

Company Values

• Quality – The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency – We use resources to the full, waste nothing and do only what we can do best.
• Freedom – We need freedom to shape our future; we need profit to remain free.

Qualifications

• Leadership, Customer Focus, Peer Relationships, Integrity & Trust, Action Oriented, Listening.
• Functional competencies: Preventative care and OWPs, Communication Skills, Client Service Skills, Priority Setting, Time Management.
• Capabilities and Experience (Can Do):
  • Ability to multi-task; shift attention among multiple tasks under distracting conditions.
  • Excellent oral and written communication skills.
  • Organizational ability and systematic approach.
  • Strong problem solving skills.
  • Client service skills focus on attentive, courteous service.
  • Accurate following of instructions; ability to provide directions.
  • Mathematical ability to compute rates, ratios, percentages, convert units.
  • Computer skills: Microsoft Word, Excel, Access, Outlook.
• Attitudes: Initiative, Integrity, Cooperativeness, Flexibility, Independence, Stress resilience.

Experience, Education, and Training

• High School Diploma preferred.
• At least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year related experience required; customer service experience preferred.

Working Conditions

• Work at a computer for long periods of time.
• Confidence around pets (dogs, cats, birds, reptiles, etc.).
• May require more than 40 hours per week, including weekends and evenings.
• Reasoning, remembering, mathematics and language ability required.
• Noise level moderately high.
• Physical: Stand, walk, stoop, kneel, crouch, climb, lift up to 50 pounds; good hand-eye coordination; visual acuity.
• Exposure to pets that may bite or scratch, anesthesia, radiation, biological hazards and medication/controlled substances.

Benefits

• Health, dental, and vision insurance.
• Retirement plans (401(k) and Roth) with company match.
• Paid time off and holidays.
• Employee assistance: mental health, counseling, life insurance, disability insurance.
• Flexible Spending Account and Health Savings Account.
• Paid parental leave.
• Continuing education allowance for eligible positions.
• Backup child and elder care support resources.
• Fertility and family building support.
• Commuter benefits.
• Three free optimum wellness plans for pets.
• Exclusive discounts on products and services.

Pay

The pay range for this role is $15.00 - $16.44 per hour.