Pet Care Assistant: Grow with a Veterinary Team

Banfield Pet Hospital; Aurora (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Banfield Pet Hospital is seeking a Pet Care Assistant to join the veterinary team. You will prepare treatment rooms, assist during examinations, educate clients on preventive care, and help ensure humane care for pets while maintaining a welcoming environment.

The role requires strong English communication, organization, and the ability to multi-task in a busy clinic. Weekend and evening hours may be required, with a focus on high-quality client service and compassionate pet care.

Qualifications

• Capabilities and Experience: ability to multi-task
• Communication skills: fluent English, strong written and verbal skills
• Organizational ability: systematic, orderly, and able to create order from chaos
• Problem solving: identify, analyze and resolve problems; provide practical solutions
• Client service: attentive, courteous, and informative service to clients
• Intellectual ability: ability to follow instructions and provide directions
• Mathematical ability: basic math and unit conversions
• Computer skills: comfortable using Word, Excel, Outlook and related software

Responsibilities

• Live and exemplify Mars Five Principles within self and team.
• Prepare examination room and medical supplies for veterinarian and staff.
• Educate clients on preventive care and wellness plans; support Client Services.
• Restrain and handle pets during examinations and procedures.
• Prepare routine in-house tests per state rules and regulations.
• Monitor comfort of hospitalized pets and maintain clean, safe environment.
• Support housekeeping, instrument cleaning and hospital cleanliness.
• Perform additional duties as assigned

Skills

Multi-tasking

English communication

Organizational ability

Problem solving

Client service

Intellectual ability

Mathematical ability

Computer skills

Initiative

Integrity

Cooperativeness

Flexibility

Independence

Resilience to stress

Job description

Banfield Pet Hospital is seeking a Pet Care Assistant to join the veterinary team. You will prepare treatment rooms, assist during examinations, educate clients on preventive care, and help ensure humane care for pets while maintaining a welcoming environment.

The role requires strong English communication, organization, and the ability to multi-task in a busy clinic. Weekend and evening hours may be required, with a focus on high-quality client service and compassionate pet care.