Pet Bather & Grooming Specialist – Growth & Benefits

PetSmart; Texas; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart's Professional Bather is responsible for engaging with pet parents and their pets while providing positive experiences, salon services, and upholding PetSmart's vision and values. This role also shares responsibility for store cleanliness, recommending solutions for pet parents, and ensuring pet safety; it includes greeting customers, checking in and out, and scheduling salon visits.

For newer hires, cat grooming becomes an essential function; the job is paid hourly with opportunities

Qualifications

• Proficiency in computer applications and point-of-sale systems.
• Ability to react calmly under pressure and maintain composure.
• Flexible schedule including evenings, weekends, and holidays.
• Strong organizational and safety-focused work habits.
• Excellent written and verbal communication skills.

Responsibilities

• Successful completion of PetSmart's Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services, as well as standalone services for cats, in accordance with PetSmart's bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet's needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Skills

Proficiency in computer applications

Ability to react under pressure

Flexible schedule

Strong organizational skills

Strong written & verbal communication

Job description

PetSmart's Professional Bather is responsible for engaging with pet parents and their pets while providing positive experiences, salon services, and upholding PetSmart's vision and values. This role also shares responsibility for store cleanliness, recommending solutions for pet parents, and ensuring pet safety; it includes greeting customers, checking in and out, and scheduling salon visits.

For newer hires, cat grooming becomes an essential function; the job is paid hourly with opportunities