Pet Bather

PetSmart; Torrance (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

PetSmart Grooming Academy

Development opportunities

Job summary

A leading pet services company is seeking a Professional Bather in Torrance, California. The role involves engaging with pet parents while providing grooming services. Ideal candidates are detail-oriented, have strong communication skills, and are flexible with scheduling. This position offers a positive working environment with health benefits and career development opportunities.

Qualifications

• Ability to maintain composure under pressure.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong attention to detail and safety measures.

Responsibilities

• Engage with pet parents and provide positive experiences.
• Perform a full menu of bath and brush services.
• Ensure a safe environment for associates, pets, and pet parents.
• Maintain cleanliness standards throughout the store.

Skills

Proficiency in computer applications

Ability to react under pressure

Flexibility in schedule

Strong organizational skills

Strong written and verbal communication skills

Job description

Job Summary

PetSmart’s Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon specific services and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending of solutions for pet parents, and pet safety standards.

Essential Responsibilities

• Successful completion of PetSmart’s Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet’s needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Benefits

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• PetSmart Grooming Academy
• Development opportunities

Additional Information

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). This position is paid on an hourly basis and is eligible for benefits, as described by PetSmart policies. This listing may not reflect current open positions; for the most up-to-date opportunities, contact your local PetSmart store.