Pet Bather

PetSmart; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Paid time off

Associate discounts and perks

Job summary

A leading pet care retailer in Chicago is seeking a Pet Bather to engage with pet parents and provide positive experiences while performing grooming services. The ideal candidate will have strong communication skills and be able to work in a fast-paced environment. This role includes ensuring safety standards and maintaining cleanliness. Benefits include health coverage, 401k, and tuition assistance.

Qualifications

• Successful completion of PetSmart's Splash training and safety certification program.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.

Responsibilities

• Engage with pet parents and their pets, providing positive experiences.
• Perform full menu of bath and brush services.
• Maintain total store cleanliness standards.

Skills

Proficiency in computer applications

Strong organizational skills

Strong written and verbal communication skills

Ability to react under pressure

Flexibility in schedule

Job description

PetSmart is seeking a Pet Bather to join their team. As a Pet Bather, you will be responsible for engaging with pet parents and their pets, providing positive experiences, and upholding the company's vision, mission, values, and strategy.

About Life At PetSmart

PetSmart is more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• PetSmart Grooming Academy
• Development opportunities

Job Summary

PetSmart's Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon-specific services, and upholding the company's vision, mission, values, and strategy. This role also shares responsibility for store cleanliness, recommending solutions for pet parents, and pet safety standards.

Essential Responsibilities

• Successful completion of PetSmart's Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone, and at the sales register.
• Greets pet parents, answers their questions, and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart's bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet's needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.